Event Services

Event Planning

Plan your extraordinary and remarkable event with our experienced in-house event organizer. IIG Events are committed to deliver a creative and dynamic solutions for a wide range of events and delivers best service quality with the highest creativity, from event conception to the best execution.

VIP & VVIP Arrangement

As a world-class venue, Indonesia Convention Exhibition (ICE) always strive to provide excellent service for all guests, including foreign diplomatic and consular missions, diplomats, VIP guest, and VVIP guests. We manage high-level security coordination and other customized VIP service arrangements to create lasting memories.

Food & Beverages

Enjoy our freshly made exquisite cuisine straight from our professional kitchen. Prepared by our top quality chefs and experienced culinary team, we serve a full variety of finest menu selections and excellent services that perfectly tailored to any event.

Security & Safety

Our security department provides comprehensive security services for all events with a 24-hour command center. They also oversee the general building security, provides building perimeter patrols, crowd management, and has received first aid training.

Assistance & Information

We are glad to answer all of your questions and provide the best consultation for your personalized event needs. Here at Indonesia Convention Exhibition (ICE), we always make sure every guest receive the best quality services and assistance in every step of the way.

Housekeeping & OHS

It has always been our top priority to maintain a healthy environment and ensure high standards of cleanliness throughout our venue. All rooms and spaces at Indonesia Convention Exhibition (ICE) are maintained regularly by our housekeeping team, including daily general cleaning routines, periodic maintenance program, and deep cleaning of all surfaces in all rooms with particular focus on all high-touch points. Furthermore, our Occupational Health and Safety (OHS) team takes appropriate enforcement action and oversees event compliance with prevailing work health and safety regulations.

Loading & Unloading

Exhibitors are allowed to load and unload with maximum efficiency as every halls is designed with a remarkable floor loading capacity of 2.000 kg per square meter. Each halls has two loading doors with clear dimensions of 6 m x 6 m, 12 m x 10 m at Hall 1 and 8.5 m x 8 m at Hall 10.

Bonded Warehouse Facility

Our bonded warehouse is available for the convenience of organizers and exhibitors to temporary store imported goods and equipment for a specified period of time under authorization of the Indonesia’s Customs Department. This facility will help expedite the process of importing and exporting goods with faster customs without having to provide any guarantees (import duties or taxes) during the event.

Dedicated Internet Access

We offer high-speed internet access with bandwidth-on-demand to ensure peak performance throughout your event. Our team can manage a flexible network with high-quality wired internet or wireless network and ready to provide technical assistance with constant network monitoring support.

Technical Services

The Indonesia Convention Exhibition (ICE) skilled team are available to assist any of your event technical needs to ensure every event run smoothly, from electrical to audio-visual setup and coordination.

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